Tag Archives: updates

Latest digi.me update includes Flickr support

Digi.me has just got even better, with the launch of a new version that introduces some exciting updates while keeping all of the other brilliant features you already know and love.

The story of you can now be even more complete, as the new version (7.0.8 for those of you keeping track) now syncs with Flickr as well as all the existing platforms, which include Facebook, Twitter, Instagram, Pinterest and Google+.

There is also an option to add personal entries and photos direct to the library, without posting them on any social media platforms first, making digi.me the fullest library of your life and loves to date.

So what new features can you now add to your personal story?

  • Personal entries: add private posts and attach photos from your computer to your digi.me library. These can be organised into collections and are searchable

  • Flickr: Pull your Flickr photos, albums and favs into your digi.me library. As with other sources, you’ll get comments and favs counts on your photos too

  • Instagram: view, search and export your liked Instagram photos

  • Facebook Events: search, view and export events you’ve attended or been invited to

  • Facebook comments now have links attachments included

  • Backups: a simplified view of your backup entries. The journal was getting very busy, so we’ve tidied these summaries up. You’ll see a summary bar at the bottom of every day you synced your sources and can then click on this to see the breakdown.

And, of course, we’ve improved performance where we can, meaning the app now runs smoother than ever.

Any thoughts or questions about the new release? Feel free to get in touch either in the comments or over on Facebook, Twitter, Google+ or LinkedIn – and don’t forget to vote for what you’d like to see added to the app next!

Finally, don’t forget that your data will always belong to you. That’s why it’s downloaded directly to your computer for your enjoyment and use – we never see it.

Digi Me Newsletter: Feb 2015 – Sharing

Now that we are well on our way with our rebranding many of you who are already registered for our newsletter will find our latest news and content has just landed in your inbox.

Read the Newsletter Here

In case you missed it or would like to register for our newsletters just click here!

 

SocialSafe v6.6.7 Released – Facebook Message Download Improvements & More

We’ve just released SocialSafe v6.6.7 in order to address a few issues that have cropped up since the last release that were affecting some users, and while we were at it we also included some improvements to the app that were slated to be part of the next major release.

Those of you on OSX may have noticed the odd issue with the Scheduler recently. We’ve now made some changes in v6.6.7 that will improve the reliability of the Scheduler meaning that your SocialSafe will back up any new content to your library from you social networks at the times you specify.

Another big performance improvement we’ve made is to downloading Facebook Messages. We’ve managed to speed up the process of downloading Facebook Messages and the message counter issue (the numbers you see by the status bar while syncing) has been resolved.

Other fixes and improvements in SocialSafe v6.6.7 include:

– Fixed Missing Journal View Backup Stats Issue
– Fixed Missing Facebook Page Avatar Issue
– Fixed Sync Stall on Facebook Events
– Fixed broken PDF Export button in Collections
– Suppressed Black Screen Issue some Users Experienced

We weren’t able to replicate all of these issues ourselves, so if you still experience problems with any of the above then please get in touch to let us know, and we’ll do our best to resolve matters.

– the SocialSafe team

Is Your Facebook Page Optimised For The New Layout Changes?

The new layout for Facebook Pages is gradually becoming mandatory for all, after first being made available to those who wanted to embrace the changes back in March. Over the course of the next few days page admins who hadn’t previously enabled the new layout will see that their Facebook Pages now more closely resemble the Timelines that they’re used to seeing on the Profiles of individual users.

With the posts now streamlined all the way down the right hand side of the page in a Timeline, this frees up the left hand side of the page for sections containing the other media and content types. Admins are also able to organise these sections, giving greater control over what is seen first by visitors the to a page.

The cover photo area has been tidied up to include simple text buttons in place of the clunkier ‘tabs’ that used to feature between the cover photo and the main content of a page:

new facebook pages layout

The People and About sections are anchored at the top of the left hand column, (the right hand column being the Timeline), which is just beneath the cover photo and quick navigation buttons, but everything else can be reordered:

new facebook page layout

So for example if you have a very visual product you could position the photos section right at the top, or if your page had previously enjoyed lots of engagement via one particular aspect, you can make sure that your audience can continue to find it easily by positioning it close to the top.

Page admins might also want to think about what they have as their page’s last section, as this will remain visible when someone scrolls further down your timeline, so if you can put something memorable or compelling there, you might find that it is the section that gets the most viewing time.

Have you have the new Facebook Page layout for a while, or are you just getting it now? What are your thoughts? Let us know by leaving a comment below, or if you have any tips for ordering sections please feel free to share them here.

SocialSafe v6.6.6 Released – Facebook & Instagram Login Issues Fixed

Yesterday we had to release SocialSafe v6.6.6, an unscheduled update that was necessary to address changes to both Facebook and Instagram’s login mechanisms, which would have caused issues if left unattended.

The changes made by Facebook meant that anyone trying to add a Facebook Profile or a Facebook Page to their SocialSafe library would have been unable to do so. Users who had already synced their Facebook Profiles or Facebook Pages would still have been able to sync new content however.

The Instagram issue was slightly different and manifested itself by returning errors when trying to add an Instagram account to SocialSafe or when syncing content to the library.

We have since fixed these issues, and seeing as we’d already ticked a few other items off our list that were scheduled to go in our next planned release, we included them in SocialSafe v6.6.6. This update includes:

  • Facebook Login Issue fix for both Personal Accounts & Facebook Pages
  • Instagram Login Issue fix
  • Fix for Users unable to clear Black Overlay Screen
  • Further Helper .NET Error Fix
  • Accounts View UI enhancement

We do try to keep disruption to a minimum when it comes to releasing an update so soon after another one, but we hope you understand the importance of us addressing this issue in a timely fashion.

SocialSafe v6.6.5 Released – UI Improvements, Facebook Messages Fix & More

Yesterday we released SocialSafe v6.6.5, which included a number of planned improvements and also some ad hoc work we had to carry out to address to external problems that have been affecting the app.

You may have noticed some irregularities with SocialSafe recently with regards to downloading Facebook Messages, and you might have seen a large number of duplicate messages being stored in your SocialSafe library. This turned out to be because Facebook had changed the way it labels messages from a raw data point of view, meaning that as far as the SocialSafe application was concerned, these were new messages and therefore added to the library as new items.

But the good news is that the issue was relatively straightforward to fix, so if you update to SocialSafe v6.6.5 and sync your Facebook messages the app will retrospectively remove any duplicate messages that you may have already synced to your SocialSafe library.

Elsewhere in the app we have made the following improvements:

– Photo Caption UI Improvements
– View Filtering Improvements
– PDF Contact Ordering Improvements
– CSV Export Button now active in Message Views
– Helper .NET Error Issue Resolved
– Resolution for occasional pop-up issue preventing use of app

We’d like to thank everyone who has contacted us with questions and suggestions, as this always helps us to forge forward and move SocialSafe in a direction that our customers want.

– the SocialSafe team

SocialSafe v6.5.8 Released – Download Your Instagram Videos, Historic Data Pop-up and More

We’ve just released SocialSafe v6.5.8 and this latest version contains a couple of brand new features never before seen in SocialSafe.

First up we have added support for Instagram Video. This allows SocialSafe users to safely download Instagram Videos to their own machine, along with all the comments, tags, and likes. This works in the same way that we currently support Instagram Photo download, meaning that you can also search and export Instagram Videos from within SocialSafe. Here’s how the Instagram videos appear among your other photos in the SocialSafe journal:

download instagram videos

We’ve also added historic data pop-up. This is a really cool new feature that shows you your most popular content on that day in previous years. Ordinarily this will be your most popular photo from Facebook, Instagram or Twitter, but if there are no photos on that day in years gone by, your most popular written update will be shown. You’ll see this appear discretely in the corner of your screen, even if you don’t have SocialSafe open, and this will occur at 1000 hrs daily. This is how the historic data pop-up will appear on your desktop:

on this day

It wasn’t all just shiny new features with this release, there was some general maintenance that we had to take care of. We were aware that some of you had experienced problems with stalling syncs when backing up certain types of content from Facebook and Twitter – these have now been fixed, along with a .NET error and a sync looping issue. We also made some minor bug fixes and UI improvements.

We hope you like the new features we’ve added to SocialSafe, and as ever, if you have any further suggestions please let us know through our Feedback Forum, on our Facebook Page, get in touch via Twitter, or on Google+ or LinkedIn.